Privacy Policy

Privacy Policy for www.matriscope.com / MatriScope Engineering Laboratories, Inc.
Your privacy is important to us at MatriScope Engineering Laboratories, Inc.  ("we," "us," or "our"). This Privacy Policy explains how we collect and use your personal information when you visit our website, www.matriscope.com, and interact with our contact forms and resume submission features.
1. Information We Collect
We only collect personal information that you directly provide to us through our website forms. This includes:
* Contact Information: When you use our contact form, you provide your name, email address, phone number, and any message you choose to include.
* Employment Application Information: When you submit a resume, you provide your name, contact details, employment history, education, and any other information you include in your resume or cover letter. This may include information that is considered sensitive, such as racial or ethnic origin, if voluntarily provided by you within your resume.
* Website Usage Data (Non-Personal): We use standard website analytics tools (like Google Analytics, which we use in a privacy-focused manner, potentially anonymizing IP addresses) to understand general website traffic and how users navigate our site. This information is aggregated and does not directly identify you. We do not use cookies or tracking technologies for targeted advertising or to build profiles about individual users.
2. How We Use Your Information
We use the information you provide solely for the purpose of communicating with you regarding your inquiries or employment applications:
* To Respond to Your Inquiries: If you use our contact form, we use your contact information and message to respond to your questions or provide information about our testing, inspection, and civil engineering services.
* To Process Employment Applications: If you submit a resume, we use the information to evaluate your qualifications for potential job openings and to contact you regarding your application.
* Internal Operations: We may use aggregated, non-identifiable website usage data for internal analysis to improve our website's functionality and user experience.
We do not use your personal information for marketing, advertising, profiling, or any purpose other than direct communication in response to your specific interactions with our website.
3. How We Share Your Information
We do not sell, share, or rent your personal information to third parties for marketing, advertising, or any other commercial purposes.
We only share your information in the following limited circumstances:
* With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or managing our communication tools (e.g., website hosting providers, email service providers for internal communications). These parties are strictly obligated to keep your information confidential and use it only to provide services to us, not for their own benefit.
* For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
4. Data Retention
We retain your personal information only for the period necessary to fulfill the purposes for which it was collected, as described below:
* Contact Form Submissions: We retain information from contact forms from the last communication, to ensure we can follow up on your inquiry or address any related questions.
* Resume Submissions: Resumes and related application information are retained to allow for review, consideration of future openings, and compliance with employment record-keeping obligations.
5. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Since we only collect data directly from you for communication and do not sell or share your data for cross-context behavioral advertising, many CCPA/CPRA complexities do not apply to our specific data handling. However, you still have the following rights:
* A. Right to Know: You have the right to request what personal information we have collected about you. Given our limited data collection, this would primarily include the information you submitted via our forms.
* B. Right to Delete: You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions (e.g., if we need to retain it to complete an ongoing inquiry or for legal obligations).
* C. Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
* D. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
How to Exercise Your California Privacy Rights:
To exercise these rights, please submit a verifiable consumer request to us by either:
* Email: info@matriscope.com
* Phone: (916)375-6700
We will acknowledge receipt of your request and respond within the timeframes required by law. We may need to verify your identity before fulfilling your request.
6. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with a revised "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
c/o MatriScope Engineering Laboratories, Inc.
498 N. Third St, Sacramento, CA 95811
(916)375-6700
info@matriscope.com